Please tell me how to have PTFB minimized at startup. It loads but I always see it. I want it to be minimized to the tray w/o me having to push a button. - Powered by Kayako eSupport Help Desk Software

Support Center » Knowledgebase » Please tell me how to have PTFB minimized at startup. It loads but I always see it. I want it to be minimized to the tray w/o me having to push a button.

	Please tell me how to have PTFB minimized at startup. It loads but I always see it. I want it to be minimized to the tray w/o me having to push a button.

Article PTFB Pro's default behavior is to start minimized and ready to work. If however a second attempt is made to launch PTFB Pro once it's running, it's main window opens up. Since PTFB Pro uses the registry method for launching when Windows starts, if you also add a shortcut to the Startup folder in the start menu, or use some other method of launching PTFB Pro, it'll receive multiple launch commands and open its window.

A good way to see how many automatic launches have been set up is to use MSConfig (just enter MSConfig into the Run box and switch to the Startup tab). I wouldn't use MSConfig to disable any of the launch directives though - it's best to remove them manually, since MSConfig is really for troubleshooting and may slow down your boot time.

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19 Feb 2010 11:51 AM