How to upgrade from EventMeister to LogMeister and keep feeds/notifications etc - Powered by Kayako eSupport Help Desk Software

Support Center » Knowledgebase » How to upgrade from EventMeister to LogMeister and keep feeds/notifications etc

	How to upgrade from EventMeister to LogMeister and keep feeds/notifications etc

Article You can transfer just about about everything across from EventMeister to LogMeister just by copying a few files:

1) Make sure EventMeister is not running (stop the service if installed)
2) Install LogMeister, let it run once then quit (and stop the service if you installed it).
3) Under the same account that's used for EventMeister & LogMeister, type the following into the Run box off the Start menu:

%appdata%\Technology Lighthouse

3) You should see an EventMeister folder and a LogMeister folder. Copy the entire contents of the EventMeister folder into the LogMeister folder, allowing overwrites as necessary.

That'll leave you with a few redundant files in your LogMeister folder but nothing to worry about. You can now start up the LogMeister service and/or the front end app. Note that you will still need to configure smtp settings to allow LogMeister to send email notifications.

Article Details

Article ID:

Created On:

01 Sep 2009 10:18 AM