Log Monitoring and Notification Tools
Scalability, Installation, Upgrading & Backup
ANSWERS
  1. How do I backup settings and data?

    The bulk of LogMeister's** settings are stored in a sub-directory of the "Application Data" folder that is specific to the account under which LogMeister runs, e.g.

    C:Documents and Settings<>Application DataTechnology LighthouseLogMeister

    A fast way to get there on XP/2K/2003 is to type %appdata% into the Run box off the Start menu, and navigate down through "Technology LighthouseLogMeister"

    1. Quit LogMeister so that it doesn't change any data during backup
    2. Take a backup of the entire LogMeister directory.

    **The procedure for backing up EventMeister, TextMeister or ICFMeister are the same - just use the relevant application name in place of LogMeister


    [Back to top]
  2. How do I upgrade to the latest version?
    When upgrading there is no need to uninstall the existing version. It is advisable however to quit the existing application and stop the service component (if in use), and take a backup of your feed and notification definitions (See "How do I backup settings and data?" above).
    [Back to top]
  3. How do I transfer my installation to another computer?

    If you wish to move your installation to another computer you can simply take a backup of your existing data files folder (see "How do I backup settings and data?" above) and overwrite the corresponding directory on the target machine. This will only transfer feed and notification settings and data. You will need to manually re-enter configuration options such as email settings, startup options, etc.

    1. Quit your existing installation so that it doesn't change any data during transfer
    2. Take a backup of the entire LogMeister (or EventMeister/TextMeister/ICFMeister) directory (keep a second copy of this just in case!).
    3. Overwrite the corresponding directory on the target computer.
    4. Install the application on the target computer.

    Your fresh installation should now have all of your existing feed and notification settings.


    [Back to top]
  4. Can I upgrade from EventMeister/TextMeister/ICFMeister to LogMeister without loosing settings and data?

    If you wish to upgrade to LogMeister from EventMeister, TextMeister or ICFMeister but retain your existing settings you simply need to rename your application data folder to "LogMeister" before installing LogMeister. This will only transfer feed and notification settings and data. You will need to manually re-enter configuration options such as email settings, startup options, etc.

    1. Quit your existing EventMeister/TextMeister/ICFMeister installation so that it doesn't change any data during transfer
    2. Take a backup of the entire EventMeister/TextMeister/ICFMeister directory (see 'backing up data' above).
    3. Rename the EventMeister/TextMeister/ICFMeister directory to LogMeister
    4. Install LogMeister

    Your fresh LogMeister installation should now have all of your EventMeister/TextMeister/ICFMeister feed and notification settings.


    [Back to top]
Jump to: